Sayagyi U Ba Khin, who was the Accountant General of Burma from 1948 until 1967, led his employees and other cabinet ministers in vipassana meditation for an hour every morning and evening until he retired.

As Gustaaf Houtman writes in Mental Culture in Burmese Crisis Politics, the introduction of vipassana meditation was transformational for the government of Burma. Since this mental culture drove employee engagement, levels of corruption in the Burmese government dropped while employee retention and productivity rose.

Although CCC does not goes as far as recommending that call centers mandate two hours of meditation per day, there is wisdom in Ba Khin’s professional and spiritual leadership: leaders who promote employee engagement—and, in turn, foster a positive work environment—can drive improved performance and retention.

Of course, there are the tried and true engagement levers that we have all pulled before. With all you have read and heard, you could create an employee engagement buffet of nonmonetary and momentary incentives, coaching, and development – not to mention a career pathing dessert to top it off!

Don’t get me wrong – traditional engagement initiatives are important, but I’m suggesting that in 2011 folks can get creative with their engagement strategies by taking a page out of Ba Khin’s book: