Want a Stickier Web Site? Ask Your Customers How

I recently came across an article on “Ten Tips for Making Websites Stickier”—a timely topic, as our data shows more and more customers prefer the Web channel as a means of self-serving. Unfortunately, data from the very same study on Cost Savings Customers Want underscores the truth about these customers—oftentimes, they don’t stay in the channel very long. […]

New Year’s Resolution Series: Not Your Grandmother’s Engagement Solutions

Sayagyi U Ba Khin, who was the Accountant General of Burma from 1948 until 1967, led his employees and other cabinet ministers in vipassana meditation for an hour every morning and evening until he retired. As Gustaaf Houtman writes in Mental Culture in Burmese Crisis Politics, the introduction of vipassana meditation was transformational for the government of Burma. […]

Keep It Simple — Introducing “My Workspace”

The best ideas that you read or hear are often forgotten (or the details lost) by the time you are ready to incorporate them.  We’ve solved that problem. The Customer Contact Council has launched a new online tool to help you incorporate the right insights and tools into your work when you need them. My Workspace allows […]

Publishers — Multiple Desktop & Mobile Ad Units

Standard display desktop and mobile ad units, pop unders, sliders, redirects, and more Global Coverage or Passback We provide 100% fill rate or we pass it back to you Ad Safety All advertiser campaigns are manually checked by internal and external monitoring services and are routinely monitored On-time Payments Lead by industry veterans with over […]

Advertisers – Billions of Ad Impressions Served

Our traffic is spread across all countries worldwide and advetisers get access to hundreds of exclusive publishers     Conversion Tracking & Optimization Why spend good advertising dollars on traffic that doesn’t work? Utilize action tracking to optimize campaigns to only the sites that work for you.     Self-Serve or Managed Accounts We offer a fully hands […]


Digital Design is an industry that is rapidly evolving. This typically means that whether you are a seasoned veteran or you are new practitioner, it is very important that you keep pace with the latest ideas and conversations in the industry. But how can you stay relevant and updated? Reading blogs is an one of […]


Becoming a freelance web developer requires that you are well versed in both server-side and client-side development, that is, a full-stack web developer. Client-side or Front-end web development is the practice of producing web content that a user can see and interact with. Front-end web development is normally accomplished using the programming languages HTML, CSS […]


Do you spend too much time as a freelance web designer or developer trying to live the dream every day? You know what I’m talking about, right? From the moment you wake up in the morning you think your day will consist of nothing except a steady stream of coffee and unleashing your creativity until […]

Generating Playable Ads Html5 Sales Leads – The Pros and Cons

Are you a small business owner who is looking to generate sales leads? While you’ve numerous choices, many businesses lean towards cold calling. This is basically when you pick a number out of a telephone book or from a sales lead list and start making calls. Does this work? Sometimes. Before you make your decision, […]